Hi, I'm Charlotte
About me
I’m currently a Product Designer at Ocado Technology, with 3 years experience designing both internal supply chain tools and customer-facing ecommerce experiences across mobile app and web. I enjoy understanding how people work, where things get frustrating, and designing ways to make those moments simpler.
My background in cognitive studies and research means I naturally gravitate toward research-led design, turning insights and complex systems into products that feel clear, intuitive, and genuinely useful.
Testimonials
“Charlotte takes real ownership of her work and gets up to speed fast in new domains. She is comfortable navigating ambiguity and consistently brings a strong user focus to discussions, challenging assumptions in a constructive way. She has worked across a range of projects, from improving consistency and scaling existing designs to creating new experiences from scratch, adapting well to different contexts and collaborating effectively with product and engineering.”
Patricia Botta-Guasch
UX Designer | Ocado Technology
“Charlotte showed a level of maturity and drive that stood out. She has been a brilliant advocate for our users, bringing research and data into conversations to help teams stay outcome-focused. Her ability to build strong, collaborative relationships with PMs and engineers made her a trusted partner across functions. Charlotte is supportive, thoughtful, and always contributing to the wider UX community.”
Steph Foley
UX Manager | Ocado Technology
"Charlotte has taken to the role and the domain impressively quickly. She has capably led multiple user interviews and shown a strong skillset for responsively iterating her designs based on user feedback. She fully owns the end-to-end UX needs for the product and is proactive with prioritising tasks."
Fred Hickson
Product Manager | Ocado Technology
"Charlotte’s prototypes focus exactly on the areas where we need user feedback. She demonstrates good judgement in her designs and shows openness to collaboration, particularly by taking onboard input from engineering to ensure insights are actionable for the wider team."
Adrienn Veisz
Software Engineer | Ocado Technology
"Charlotte collaborates effectively with engineers, proactively reviewing edge cases and updating designs to ensure they are feasible. She is approachable, responsive, and engaged, making it easy to resolve questions related to UI/UX quickly."
Garima Raman
Product Manager | Ocado Technology
Charlotte excels at translating complex discoveries into precise, high-quality, and user-focused designs. She manages stakeholders with confidence and produces documentation that ensures seamless cross-craft collaboration. I truly valued our time co-creating together; she is an attentive, fast-paced designer who takes feedback well and consistently delivers immense value to both the product and the team.
Jess Olson
UX Designer | Ocado Technology
